Iconique Massage Spa takes great pride in our exceptional service and attention to detail in all the spaces in which we operate focusing especially on our hygiene, health, and safety practices. Amid the Coronavirus outbreak, we would like to reassure both staff and guests that we continue to maintain this high standard and have also put extra measures in place that take care of therapists and guests throughout their time together at our Spa.
Each area of our spas will have access to waterless hand sanitizers that will be used by therapists in their rooms and offered to guests at the reception, in all our massage rooms and guest bathrooms.
Iconique will be constantly disinfecting the entire house on a daily bases.
Therapists will offer guests hand sanitizer before they begin treatment, even if they have already used it at reception. As per our protocols, they wash their hands with soap and water before and after each guest and will use waterless hand sanitizer in between.
All our therapists and guests will be required to wear face masks throughout their appointment. No face to face contact will be allowed during this time. Staff and guests alike will have their temperature tested before entering the reception area.
During this time we believe that our focus should be on supporting efforts of self-care to replace concerns about the Coronavirus with messages of health and well-being. While we remain in the way of positivity, we also learn and adapt with everchanging times and so it becomes our place to be mindful of and for one another as well.
If you, another member of staff or a guest display any concerning symptoms please contact Spa Management immediately to make them aware and follow the tips below:
Mind the symptoms of COVID-19:
• Difficulty breathing
• Coughing, sneezing and sore throat
• Fever and fatigue
What to do if you have symptoms
The vast majority of people can stay at home and get better without having to go to the hospital. Covid-19 is an illness that presents in a mild form and typically resolves spontaneously. If your symptoms become more serious, please see the below:
Call the National Institute for Communicable Diseases (NICD) Coronavirus Hotline +27 80 002 9999 for health advice
Call ahead before going to a clinic
Self-isolate at home if you have recently traveled to a high-risk country to prevent possible spreading of the virus (China, South Korea, Italy, Iran, France, Germany, Spain, USA, Japan, & Switzerland)
How to prevent the spread of COVID-19:
• Wash your hands for at least 20 seconds and sanitize
• Avoid touching your face and avoid physical contact
• Do not shake hands rather nod your head to acknowledge the other person
• Clean and disinfect objects and surfaces regularly
• Stay at home if you are sick
• Cover your mouth when coughing or sneezing
• Take extra care when using public transport and moving through crowded spaces
• Do not touch things that have been in contact with many people
• Cover your mouth when necessary in the public
Together we can ensure a happy and safe environment for all.